Distributor Exertis has become a Huawei Certified Services Partner (CSP).
The Huawei CSP programme enables Exertis to deliver certified, vendor-backed services through the entire sales cycle, providing a full range of pre-sales, network design, installation and maintenance services on behalf of resellers.
Exertis claims this partnership means the firm becomes the only distributor to be able to offer both networking products and authorised services to resellers.
Ian Gilbey, Exertis Services director said: “Exertis is delighted to be expanding its partnership with Huawei. With CSP accreditation, our resellers will gain significant commercial advantage in deploying Huawei networking products through Exertis, benefiting from our award winning range of services and supported by Huawei’s Co-Care model. This proposition is unique in the market and will provide our customers with a value-added service that will also enable them to add more margin to their business”
CSP is provided by Huawei to certify and measure the service capabilities of channel partners. Certification is stringent requiring multiple staff trained to Huawei Certified Network Associate (HCNA), Huawei Certified Network Professional (HCNP) and Huawei Certified Internetworking Expert (HCIE) levels, the provision of a 24 x 7 technical assistance centre, four hour response SLAs and in-field technicians.
Kevin Wildman, Huawei Enterprise Channel Service director commented: “By becoming a CSP, Exertis has shown its commitment to delivering first class services to its resellers. With Huawei’s support in the enterprise business market a CSP can build and enhance its own service brand, improve customer satisfaction, stand out in the market and become an industry leader.”