Andy Marston, owner and MD of IT support and disaster recovery firm 46RMM, tells us how the rise in mobile platforms is changing business and how more firms are now reinvesting in IT.
What does 46RMM stand for? Tell us about the business.
46RMM was established in 2012 to concentrate on the remote monitoring and management aspect of the IT industry. 46… because that’s how old I was when the company started… and RMM because our main target is Remote Monitoring and Management.
What products and services do you offer?
46RMM is primarily an outsourced IT management company, concentrating in supporting small, micro and start-up businesses. Our main services include IT support, managed backup, disaster recovery, managed anti-virus and anti-spam.
What do you have planned over the next few years?
With the ever increasing move to mobile platforms, we aim to underpin the technology by providing more services based around the mobile arena, such as Mobile Device Management and Mobile Device Security. We currently work with both GFI and Absolute to provide this range of services.
What are the benefits of working with an organisation like Synaxon?
The annual conference and a chance to get Keith White to buy us a beer!
In addition to the Egis Procurement Platform, the main benefit that we receive is the ability to connect to both distributors and vendors alike. Having a personal relationship with vendors and distributors sets us apart from the rest of the field.
We are currently looking at further products from Synaxon to support our business. The next big thing for us is a web-based store front.
How has business been for 46RMM this year?
2014 has been a good year so far. As the economy recovers, we are seeing more and more businesses start to reinvest in their IT infrastructure and services. As such, we have increased our customer base and taken on extra staff.
What’s the best thing about what you do?
Ensuring that our customers always have a first class service, and seeing their business become more structured and effective through the use of IT.