Shawn Taylor, director of Tamar Computers, talks about the firm’s new e-commerce shop and the expansion of its design team.
What products and services do you offer?
We offer a vast range of products and services. We’ve grown organically over the years by providing professional, reliable services and products.
At the core of the business we repair and sell computers, laptops, servers and accessories. Over the last two years we have invested heavily in our design team, allowing us to provide professional websites along with design and print services. Recently we have launched an e-commerce shop to sell products to a broader market. Our online store is in its early stages but will be developed throughout the year.
Who are your customers?
We started out as a small family-run business designed to help support friends and family. Through word of mouth and recommendations the firm has grown to support many home users, businesses and schools. Our customer base is continually growing and getting further afield.
How has business been?
Generally, very good. During potentially tough times we have managed to maintain steady workloads with busy periods. We have achieved this by expanding the skills and services that we offer, gaining customers at times when business could have been slowing.
What’s next for you?
Hopefully 2014 will be a successful year with the launch and continued development of our online shop. We hope to build upon our previous successful year and continue to gain more website creation projects.
What’s the best thing about what you do?
In a sector that changes rapidly, there will always be something new to learn and offer our clients. Spending time with clients builds strong relationships and enables us to provide solutions that we can be proud of.
What are the benefits of an organisation like Synaxon?
Synaxon’s purchasing platform is great for getting pricing and supply of products that would otherwise be difficult. The annual conference is a great chance to network: it shows what can be achieved and how to continually develop.