Users will be able to pick up products from physical stores

EBay to launch click-and-collect service with retailers

Online marketplace eBay is set to launch a service enabling shoppers to pick up products from retailers’ stores.

Customers who buy products from particular retailers on eBay will be able to collect them from the retailer’s physical stores, as if they had made the order thought the retailer’s own website.

The service was trialled last year, and it appears to have had positive feedback from eBay users.

“Customers still like shops, and it brings back some of the humanity to the digital experience that perhaps wasn’t there before. It’s great for retailers, because it brings in footfall,” said eBay VP of UK trading Tanya Lawler.

The company has not yet confirmed when the click-and-collect service will officially launch or which retailers are involved.

“For us at eBay, it’s a natural extension. It was trialled last year and we’re looking at our plans going forward.”

Check Also

NFON UK Kicks-Off 10th Anniversary Year

NFON UK, a subsidiary of NFON AG, a European provider of integrated business communications from …