British mobile network O2 has decided not to offer the BlackBerry PlayBook tablets citing ‘customer experience’ issues according to Engadget.
The network operator wrote to users who had signalled interest in the RIM tablet to tell them that the firm will not be stocking the PlayBook, saying: "unfortunately there are some issues with the end to end customer experience."
The fact PlayBook owners can’t even send an email without linking up to a BlackBerry smartphone may have something to do with it.
BlackBerry maker RIM recently unveiled financial results showing a fall in revenue and layoffs to reduce costs as the firm struggles to compete against rival smartphone makers.
The firm also said that it had shipped 500,000 of the firm’s new 7-inch tablet. There’s no indication of how many of those have actually been sold.