Blue screen of death greets 64-bit OS users

AVG update crashes Windows 7

Following reports of Windows 7 64-bit users facing blue-screens after an AVG virus software update, the company has issued a fix to address the Windows-breaking update.

“AVG regrets any inconvenience this is causing our customers and we are working quickly to resolve this issue. AVG has pulled down the update and will release a program to make the fix automatically shortly,” said AVG in a release.

Following the AVG update, users that rebooted their computer were confronted by the blue screen of death and an error message that said “the program can’t start because %hs is missing.”

The problem is the result of AVG sending an incorrect update for 64-bit systems which would then replace several DLLs with incorrect versions. Such issues are not uncommon with rival security software vendors McAfee and BitDefender also providing system-breaking updates.

AVG has instructions for the firm’s 64-bit owners to remedy the issue. If users have applied the update already, they are advised not to reboot. 

Check Also

Giacom and DWS appoint James Baker as Chief Alliance and Product Officer

Giacom and Digital Wholesale Solutions (DWS) have appointed James Baker as Chief Alliance and Product …