PCR Tech and IT retail, distribution and vendor news

Kaseya has appointed Ketan Tailor as Chief Customer Officer to enhance customer experience, strengthen partner relationships, and support growth across the company’s global managed service provider (MSP) community. Tailor brings more than 20 years’ experience in customer success, professional services, and customer experience. He most recently served as chief customer …

Wemtech Solutions has appointed Daniel Watson-Jones as chief revenue officer (CRO) and Helen Prothero as marketing director as the MSP looks to accelerate growth following investment from Peach PE. Watson-Jones joins the business after a 20-year career spanning OCSL, Cancom and Telefónica Tech, where he most recently served as head …

More than four in five UK organisations are unable to demonstrate clear returns from at least some of their artificial intelligence investments, according to new research from managed service provider Air IT Group. The study, based on responses from 504 decision makers across UK organisations, found that 83% either reported …

Women working in technology are becoming increasingly confident in their AI skills, yet many feel that greater productivity expectations are adding to workplace pressure, according to research from managed services provider Ensono. The company’s 2026 Speak Up report, based on a survey of 1,500 women working in technology across the …

Dropbox has announced plans to acquire AI-focused object storage specialist Tigris Data and has unveiled DBX Agent Cloud, a new storage and data infrastructure platform aimed at developers and businesses building AI applications. The move marks a significant expansion beyond Dropbox’s traditional file storage and sharing services. DBX Agent Cloud …

Westcon-Comstor has launched a new programme designed to help Cisco channel partners develop the commercial and technical skills needed to capitalise on growing demand for AI solutions. The Secure Artificial Intelligence Learning (SAIL) programme, created by the distributor’s Comstor business, combines sales enablement, technical training and practical insights from real-world …

Communications and IT services provider Comm-Tech has unveiled a new brand identity and website as it celebrates 40 years in business. Founded in Norfolk in 1986, the company said the refreshed branding reflects how its services have evolved beyond its traditional communications and connectivity roots, with IT services now forming …

TD Synnex has introduced new SMB‑focused capabilities within its global Destination AI framework, giving partners a more structured way to identify, validate and deploy AI solutions for smaller customers. The update adds SMB‑specific experiences in AI Game Plan and TD Synnex Cloud Labs, a new AI Skills Marketplace in StreamOne, …

Arrow Electronics has introduced managed storage services for NetApp Keystone, giving channel partners a simpler route into scalable, consumption‑based storage models. The distributor, the first to offer this type of service, worked with NetApp to develop an approach that supports Storage‑as‑a‑Service delivery and accelerates customer adoption. The managed services layer …

Hammer Distribution has added Swedish AI infrastructure specialist Eggsplain to the Hammer Portfolio, giving channel partners access to private, sovereign and hybrid AI as data sovereignty becomes a priority for businesses across EMEA. The agreement enables organisations to decide where their AI runs, where their data resides and how their …

Cato Networks has introduced Cato AI Endpoint, a lightweight client designed to help channel partners and enterprise IT teams govern employee use of artificial intelligence across browsers, desktop applications and local agents. The tool aims to close visibility gaps created as AI adoption moves beyond browser‑based interfaces and into native …

Zyxel Networks has partnered with Bitdefender to link its USG FLEX H series firewalls with Bitdefender GravityZone, giving channel retailers, resellers and MSPs a clearer view of network and endpoint protection from a single dashboard. The native integration requires no custom development and allows admins to activate a Bitdefender trial …