Competitive Package
UK - London
Indies should not fear the supermarkets too much – comparing us to a butcher or baker doesn’t really work because a leg of lamb doesn’t need a repair and a loaf of bread doesn’t need a reinstall. Our customers require upgrades, repairs, and technical assistance on a regular basis. This requires skilled staff who are expensive to train and difficult to retain.
ITACS chairman: Independents have more to offer
Analysts and channel bosses divided over the impact of recession on Christmas sales
Distributor launches new sites designed to give independents the edge over larger rivals
Ingram Micro boss urges indies to capitalise on rivals' flaws
Results show two-thirds confident of business in the future, with most saying service is breadwinner