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Entries in 'tech support' (5)

Apple tech support takes a dip in new consumer study

Apple tech support takes a dip in new consumer study

NEWS

A survey by Vocalabs examining computer tech support across several brands shows a ‘substantial slide’ in Apple's consumer satisfaction levels.

Helen French
by Helen French
on Aug 2nd 2011 at 3:15PM
Survey shows trend towards paid support

Survey shows trend towards paid support

NEWS

Laptop Magazine has published this year's annual Tech Support Showdown report card for support quality in the US.

Mat Bettinson
by Mat Bettinson
on Jul 15th 2010 at 9:13AM
02 launches PC tech support

02 launches PC tech support

NEWS

02 has today launched a tech support service for PCs, pitching itself against the likes of Tech Guys and Geek Squad, as well as the independent retailer community which thrives ...

Andrew Wooden
by Andrew Wooden
on Jul 2nd 2009 at 4:42PM
Wal-Mart trialling tech-support scheme

Wal-Mart trialling tech-support scheme

NEWS Details have emerged about Wal-Mart's technical support trial, with the world's largest retailer teaming up with Dell to trial 'solution stations' in 15 of its Dallas-area stores.

by Ben Furfie
on Jul 23rd 2008 at 12:05PM
Wal?Mart signals tech-support move

Wal?Mart signals tech-support move

NEWS Wal-Mart is considering a move into the technical support sector in an effort to remove what is feels is Best Buy's sole advantage over the world's largest retailer: GeekSquad.

by Ben Furfie
on Jun 12th 2008 at 12:30PM