Entries in 'service' (16)
Service Desk and IT Support Show
EVENTSLocation: London
The Service Desk & IT Support Show is for everyone involved in IT Service Management ...
Novatech takes mystery shopper top spot
NEWSNovetech’s Bristol outlet has received the top spot in PCRs December mystery shopper.
Tesco to offer mobile IT support
NEWSSupermarket giant Tesco is set to offer IT support as part of a broader home repairs service.
Windows 7 to push up IT service rates
NEWSIT service specialists could be set to cash in next year, as businesses rush to migrate to Windows 7.
BLOG: Happy to be geeks
NEWSJamie Shaw, co-founder and managing director of Geeks-on-Wheels Europe, has written a blog discussing what has changed for the firm since picking up a PCR Award earlier this year.
Best Buy's service 'is a greater concern to indies' than sales
NEWSBest Buy’s reputation for service and support is more of a threat to independent retailers than its product range, a trade body has said.
In a blog for PCR, ...
Windows 7 SP1 scheduled for July
NEWSMicrosoft has announced that it is working on the first service pack for Windows 7, which is due to be released by the end of July.
Wi-fi London 'will complement' ISP business, not steal it
NEWSLondon Mayor Boris Johnson’s plans to turn the capital into a ‘wi-fi city’ by 2012 are no threat to internet service providers’ business, industry experts have said.
DSGi to improve helpdesk
NEWSDSGi is expecting to cut the number of calls to its IT helpdesk by up to 15 per cent this year.
Best Buy eyes movie downloads
NEWSBest Buy could be considering a partnership with Roxio CinemaNow creator Sonic Solutions to create a movie and television download and rental service.
Richard Branson voted customer service ambassador
NEWSRichard Branson has been voted Britain’s best ambassador for customer service, in a survey by the Institute for Customer Service.
Spotify reverts to invite-only model
NEWSSpotify has re-initiated the invite-only business model for its free music streaming service, after being inundated with huge demand following the launch of its mobile application.
Games and IT industry services guide returns
NEWSIntent Media's annual guide to the leading sevice companies operating within the European games and computing industries is launched in July.
SMEs more likely to divorce than change IT firm
NEWS Small business owners are more likely to divorce their partners than change their IT service provider a survey has revealed.
FixITlocal attacks product focused buying groups
NEWS FixITlocal's managing director John Carter has said that the days of product-led buying groups are over and that only those organisations built around service will survive.
