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Entries in 'mystery shopper' (35)

Are retailers missing tablet opportunities?

Are retailers missing tablet opportunities?

NEWS

This month PCR's mystery shopper went to Milton Keynes, seeking tablets for apps and web-surfing, only to find not all stores had them available to try.

Helen French
by Helen French
on Sep 15th 2011 at 10:09AM
Mystery Shopper heads to Luton

Mystery Shopper heads to Luton

NEWS

This month our secret agent went looking for an improved PC gaming experience, so hits the streets of Luton, eager to find out what accessories retailers recommend to enhance performance.

Andrew Wooden
by Andrew Wooden
on Aug 12th 2011 at 11:08AM
Mystery Shopper - high power PCs

Mystery Shopper - high power PCs

NEWS

Computer House
 
At the back of the store I found a staff member working on a PC. I informed him that I had a reasonably open budget – it ...

Andrew Wooden
by Andrew Wooden
on Jun 17th 2011 at 1:41PM
Androids take over Leeds

Androids take over Leeds

NEWS

Best Buy blows away competion in shopper survey

Best Buy blows away competion in shopper survey

NEWS

Technology retail giant Best Buy has scored an unprecedented ten out of ten in PCR’s Mystery Shopper, after launching in the UK at the end of April.

The survey is ...

by Nicky Trup
on Aug 2nd 2010 at 9:55AM
PC World and Computer Warehouse come top in Mystery Shopper

PC World and Computer Warehouse come top in Mystery Shopper

NEWS

PC World nabbed first place in Mystery Shopper for the second month in a row, this time sharing the top spot with indie retailer Computer Warehouse when PCR headed to ...

by Nicky Trup
on May 11th 2010 at 10:56AM
PC World tops Mystery Shopper

PC World tops Mystery Shopper

NEWS

PC World came top in this month’s Mystery Shopper, when PCR headed to Warrington in search of the best laptop available for £1,000.

by Nicky Trup
on Apr 16th 2010 at 10:21AM
Customer service drive pays off for DSGi

Customer service drive pays off for DSGi

NEWS

DSGi’s recent drive to improve customer service appears to have taken effect, as all the retail group’s stores scored highly when PCR’s Mystery Shopper visited Stoke on Trent.

by Nicky Trup
on Mar 10th 2010 at 2:23PM
Currys takes the lead in Mystery Shopper

Currys takes the lead in Mystery Shopper

NEWS

Currys took the top spot in this month’s Mystery Shopper, when PCR headed to Liverpool to look for the best gaming equipment.

by Nicky Trup
on Feb 12th 2010 at 3:44PM
Comet comes top in Mystery Shopper

Comet comes top in Mystery Shopper

NEWS

Comet took the top spot in this month’s Mystery Shopper, when PCR headed to Birmingham in search of a touchscreen PC.

by Nicky Trup
on Jan 18th 2010 at 10:41AM
Indie beats the chains in Mystery Shopper

Indie beats the chains in Mystery Shopper

NEWS

Independent retailer Zen Computers beat some of the biggest names in electronics when our Mystery Shopper headed to Bolton in search of a graphics tablet.

by Nicky Trup
on Nov 27th 2009 at 12:36PM
August mystery shop part two

August mystery shop part two

NEWS

This month, our mystery shopper travelled to the Midland's second city Coventry to find out what its retailers' had to offer a customer looking to upgrade their graphics card.

by Ben Furfie
on Aug 24th 2009 at 9:30AM
Coventry's retailers tested

Coventry's retailers tested

NEWS

This month, our mystery shopper travelled to the Midland's second city Coventry to find out what its retailers' had to offer a customer looking to upgrade their graphics card.

by Ben Furfie
on Aug 21st 2009 at 9:30AM
Mystery Shopper: Lakeside

Mystery Shopper: Lakeside

NEWS

This month, we sent our Mystery Shopper in search of netbooks in Lakeside Shopping Centre.

by Ben Furfie
on Jul 27th 2009 at 9:30AM
Mystery Shopper: Lakeside

Mystery Shopper: Lakeside

NEWS

This month, we sent our Mystery Shopper in search of netbooks in Lakeside Shopping Centre.

by Ben Furfie
on Jul 24th 2009 at 9:30AM
Mystery Shopper: Liverpool

Mystery Shopper: Liverpool

NEWS

In the second part of this month's Mystery Shopper, our undercover agent visits technology retail stalwarts PC World, Currys and Comet to find out how they performed when asked about ...

by Ben Furfie
on Jun 15th 2009 at 9:30AM