Entries in 'customer service' (6)
Bad service tops consumer gripe list
NEWSAn exclusive survey commissioned by PCR has revealed hard-won customer loyalty is most likely to be broken by bad service.
Customer service drive pays off for DSGi
NEWSDSGi’s recent drive to improve customer service appears to have taken effect, as all the retail group’s stores scored highly when PCR’s Mystery Shopper visited Stoke on Trent.
Jessops wins award
NEWS Jessops has seen its levels of customer service in standards of insurance, repair and replacement recognised.
Comet expands customer service team
NEWS Comet has announced that it will launching a major recruitment drive at its customer services office in Hull.
Feature: Keeping the customer satisfied
NEWS With the credit crunch biting and increasing levels of competition in the PC retail market, customer service can make or break a firm.
