Entries in 'consumer rights' (7)
Court orders web retailer to repay customers
NEWSThe Office of Fair Trading announced the successful conclusion of court action against an online computer software retailer that failed to deliver goods or provide refunds.
US authorities scramble to arrest and charge rogue trader
NEWSUS authorities have arrested rogue trader Vitaly Borker following the explosive report in the New York Times about the merchant’s customer abuse strategy to game Google search results.
'Being bad is bad for business' in Google search results
NEWSGoogle announced that it has changed the firm’s search algorithm to adopt ‘sentiment analysis’ in response to an explosive report in the New York Times into etailers using negative press ...
Rogue e-tailer courts negative feedback to boost web traffic
NEWSThe New York Times has published an explosive account of an American online retailer that actively solicited negative feedback from customers in order to boost the site's Google ‘pagerank’ and ...
UK consumers say their rights are ignored
NEWSA third of people feel their consumer rights have been ignored, and over a quarter are more likely to complain about items bought during the recession, according to government research.
Half of electronics websites break EU laws
NEWSOver half of websites selling consumer electronics are breaking European regulations, an EU investigation has found.
