Windows Phone 7 owners have been reporting unusually high data usage and unexpectedly running afoul of their data plan limits.
Writing to Paul Thurrott’s Winsupersite.com, one disappointed Windows Phone 7 owner wrote in saying: “I received an email from AT&T saying that I was close to my 2GB data limit which truly shocked me as I feel I do not use data that much.”
Other users also reported issues of high data consumption even under light use conditions and with phones connected to home Wi-Fi networks, leading Thurrott to conclude: “Basically what's happening is that the phone is utilizing the 3G data connection even when Wi-Fi is available.”
Thurrott had also been tracking his own data usage since moving from an iPhone to Windows Phone 7, showing a steadily increasing monthly data usage. “My data usage seems to be on a sharp upward trajectory,” he said.
Microsoft had earlier reported that manufacturers of Windows Phone 7 handsets had sold 1.5 million units into mobile carriers but it’s not clear how this relates to actual numbers of handsets sold to consumers.
While Microsoft stands to gain from the release of a mobile operating system attractive to network operators and higher data usage equals higher network operator revenue, it’s not clear whether the heavy data usage is deliberate or some sort of bug.
However with Windows Phone 7 owners reporting phones uploading between 30 and 50MB of data every day, many are turning to Microsoft for answers.
“Microsoft? If this is your fault, as I suspect, you're costing people money on this one,” said Thurrott.
Image: Paul Thurrott's WinSuperSite.com.
Advertisement
Related Stories
- The Pope loves Microsoft. Fact. May 25th 2012 at 4:13PM
- A third of UK mobile owners read marketing emails May 18th 2012 at 9:37AM
- iPhone 5 'bigger screen' rumours gather pace May 17th 2012 at 2:13PM
- Windows 8 RT draws antitrust attention May 14th 2012 at 10:59PM
- Windows 8 Pro upgrade may cost $14.99 May 14th 2012 at 10:46PM
- Microsoft to charge for Windows 8 upgrades? May 13th 2012 at 11:01PM
- Mozilla, Google blast Windows RT browser restrictions May 11th 2012 at 3:47AM
- Microsoft demos sonar-based motion detection May 9th 2012 at 1:21AM
- Is RAM the next smartphone spec boost? May 6th 2012 at 11:39PM
- Windows 8's Media Centre upgrade path May 4th 2012 at 3:48AM
