PC World nabbed first place in Mystery Shopper for the second month in a row, this time sharing the top spot with indie retailer Computer Warehouse when PCR headed to Manchester looking for advice on upgrading a desktop to a high-spec gaming rig.
Both stores were awarded an impressive nine out of ten, in what was over all a very low-scoring Mystery Shopper.
“I was happy with the recommendations and was given advice from a person I trusted, as he clearly knew what he was talking about without confusing me with too much jargon,” our Shopper said of PC World.
Computer Warehouse was found to be slightly confusing location-wise and was “half filled with clothes”, however, “the sales assistant’s recommendations were clear and given with confidence from a wide variety of products available”, the Shopper said. “The suggestions were also backed up with the option to have the upgrades completed in store by someone who knows what they are doing.”
Click here to read Mystery Shopper: Manchester in full.
Advertisement
Related Stories
- Man dies in net cafe, gamers fail to notice Feb 6th 2012 at 6:57AM
- Star Wars: The Old Republic hits two million units sold Feb 2nd 2012 at 2:22PM
- Gem offers mobile gaming environment Jan 25th 2012 at 2:38PM
- CES 2012: Razer reveals Project Fiona Jan 11th 2012 at 7:11AM
- Intel's Sandy Bridge-E luxury play Nov 15th 2011 at 2:02AM
- Game moves in to digital streaming Oct 21st 2011 at 10:53AM
- Corsair launches Vengeance gaming peripherals Sep 19th 2011 at 4:44AM
- Are retailers missing tablet opportunities? Sep 15th 2011 at 10:09AM
- Rahul Sood says "hardware makes HP who they are" Sep 8th 2011 at 6:23AM
- Razer launches quiet BlackWidow Stealth Edition keyboards Aug 30th 2011 at 11:30PM
