Dell has announced via its Direct2Dell site that it will be replacing the keyboards on several of its European Vostro laptops after customers complained about the unusual QWERTY layout.The complains stemmed from a larger than normal left shift key that pushed the bottom row of lets across one place, meaning the 'z' key was were the 'x' one is on most normal laptops.
Dell has moved quickly to appease its customers, stating that it contact all affected customers and offer them the choice of either replacing themselves or having a trained field representative do it for them.
Advertisement
Related Stories
- Vendor job cuts rumoured to be on the way May 21st 2012 at 1:21PM
- Logitech's Global Graffiti Collection May 2nd 2012 at 10:53PM
- Consumer caution returns as the Christmas holiday ends Feb 7th 2012 at 1:55PM
- Alienware slims it down with X51 desktop Jan 18th 2012 at 7:10AM
- CES 2012: Dell's new ultrabook, the XPS 13. Jan 12th 2012 at 7:01AM
- Dell exits the netbook market Dec 19th 2011 at 6:32AM
- Glass touch keyboard seeks investors Nov 29th 2011 at 5:42AM
- Dell: the PC is not dead Sep 19th 2011 at 2:47PM
- Corsair launches Vengeance gaming peripherals Sep 19th 2011 at 4:44AM
- Dell channel boss Paul Harrison moves on Sep 6th 2011 at 1:55PM
