Apple was forced to call in the police on Friday to help it close its Regent Street store at 3pm, after problems with O2's authorisation system meant that customers wishing to purchase a 3G iPhone were facing a three hour wait.Staff at the store were forced to tell the queue, which by that point had snaked around the corner onto Oxford Street, that the store was closed and that they weren't able to guarantee that they would receive an iPhone anyway.
The problems saw the store close to those wishing to browse, or make purchases other than the iPhone, with the police called in to make sure things didn't turn sour.
Source: MacWorld
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