Apple is apparently attempting to keep owners of exploding iPods quiet by issuing gag orders when refunds are requested.
The Times has highlighted a particular incident where a father and daughter were told they could only get their money back from the firm if they both signed a settlement form, which would leave them open to legal action if they ever discussed it.
Ken Stanborough claims he dropped the iPod, which then began hissing and emitting smoke, before exploding and flying ten feet in the air.
After denying liability, Apple offered him a refund for the destroyed device, but only if he would “agree that you will keep the terms and existence of this settlement agreement completely confidential.” He was told that if he failed to do this it “may result in Apple seeking injunctive relief, damages and legal costs against the defaulting persons or parties.”
Stanborough said: “They’re putting a life sentence on myself, my daughter and Ellie’s mum, not to say anything to anyone. If we inadvertently did say anything, no matter what, they would take litigation against us. I thought that was absolutely appalling. We didn’t ask for compensation, we just asked for our money back.”
This report follows a number of claims involving exploding iPods, some of which have been sent to the courts.
Advertisement
Related Stories
- Shake yourself awake Feb 14th 2012 at 4:15PM
- Apple voted most memorable logo Feb 14th 2012 at 2:56PM
- Google's Motorola buy gets the green light Feb 14th 2012 at 7:49AM
- Apple tries to ban the Samsung Galaxy Nexus Feb 13th 2012 at 5:26AM
- iPad 3 coming in March, report Feb 10th 2012 at 7:48AM
- Apple sued for use of the word iPad Feb 8th 2012 at 11:14AM
- Consumer caution returns as the Christmas holiday ends Feb 7th 2012 at 1:55PM
- Apple ordered to cease iPhone and iPad sales in Germany Feb 3rd 2012 at 3:05PM
- Apple OS X updates released Feb 2nd 2012 at 5:44AM
- Apple event changes name to Appule Feb 1st 2012 at 11:14AM
Follow Follow this article if you would like to receive notifications of updates.
Add a new comment
You need to be logged in to post comments. If you do not have an account then please register.
Comments
0 comments
There are no comments yet, be the first to add one!